With this partnership, the number of individuals in the United States with health insurance coverage to use Talkspace now exceeds 40 million. The Cigna partnership allows its insurance customers to use live video or messaging sessions with Talkspace therapists for the same cost as traditional, in-person visits.
The COVID-19 pandemic has acutely increased the need for access to behavioral health service. Talkspace recorded a 70 percent increase in clients between March and April of 2020. Additional partnerships with insurance carriers like Cigna help ensure people can access services from virtually anywhere in the county at an affordable rate. Other carriers that have made arrangements with Talkspace include Optum, Humana, and Premara Blue Cross Blue Shield.
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